INFORMATION FOR PATIENTS REGARDING CORONA VIRUS (COVID-19) INFECTION
Due to the coronavirus outbreak, please do not attend the surgery if you have a respiratory illness, cough, fever or temperature. If you have already booked an appointment with us for another reason and then develop these symptoms please call reception to convert your appointment to a telephone consultation instead.
If you feel you need to speak with a GP please telephone us on 020 8946 4820 and we will arrange a telephone triage appointment.
Worried if you have Corona Virus? Note the NHS stopped testing (swabbing) patients and are working to government policy. Click on the link for more information nhs.uk coronavirus - covid-19 page.
Those at greater risk should be social distancing/ isolating. https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people
If you believe you fall into the Government's "extremely" vulnerable group but have not received a letter you can apply on line. The following link will allow you to see if you qualify and how to apply. https://www.gov.uk/coronavirus-extremely-vulnerable
If you live alone, stay at home for 7 days if you have coronavirus symptoms:
- a high temperature of 37.8 degrees centigrade or higher
- a new, continuous cough
DO NOT go to a GP surgery, pharmacy or hospital.
If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.
Please click here for further information on staying at home and when household members can come out of isolation.
You do not need to contact 111 to tell them you're staying at home. Please use the NHS 111 coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call NHS111 if you cannot get help online.
Further guidance is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
Due to the current situation regarding Coronavirus, we have temporarily suspended patients from booking GP appointments online. We apologise for any inconvenience this may cause to our patients. You can still book appointments by contacting the practice by telephone, but please be aware that the receptionists will ask you a few questions. We are taking these measures to help minimise the risk of spreading the virus.
Thank you for your co-operation.
Welcome To Wimbledon Village Surgery
Friends and Family Survey
The Friends and Family Test is a single question patient survey which asks you as an existing patient at the practice to say how likely you would be to recommend to your friends and family our surgery and the services that we offer.
To provide your feedback, please follow the following link http://www.leavemyfeedback.com/4696 or by using the Touch Screen in the waiting room or fill out a paper questionnaires at your next visit to the practice.
Should you require any help accessing this site to provide your feedback, please ask at reception for assistance.
Thank you for your support.
A large number of calls come in during the first two hours every day. Your call will be dealt with as soon as possible. Also please note that the appointment line is closed between 12 noon and 2.00pm, and we would ask that you request home visits before 10.00am.
The doctors try to take telephone consultations every morning between 12 noon and 12.30pm. For medical advice at other times please telephone NHS 111.
Our telephone lines switch to the out-of-hours service between 6.30pm and 8.00am on weekdays and throughout weekends and bank holidays.
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.
The doctors and staff at the Wimbledon Village surgery take pride in offering the highest standard of patient-centred healthcare.
We run many clinics for the mangement of chronic diseases such as asthma, COPD and diabetes and offer a wide variety of other medical services including a travel clinic for our patients and for non-Wimbledon Village Surgery patients, minor operations, antenatal and postnatal care, childhood vaccinations and well-person check-ups.
South London Community Services
This body can provide information on a host of primary care services in this area and can be contacted at:
South West London Community Services
120 The Broadway
Tel: 020 8251 1111
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